Privacy Policy

1. Introduction

Welcome to OmniVariona ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website omnivariona.pro and use our communication training and consulting services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or consultation request forms
• Subscribe to our newsletter or blog updates
• Register for our training sessions or workshops
• Communicate with us via email or phone
• Participate in surveys or feedback requests

This information may include:

• Full name
• Email address
• Phone number
• Professional background and career information
• Areas of interest (interview preparation, public speaking, presentations)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: To understand how visitors use our website
• Marketing Cookies: To deliver relevant advertisements (only with your consent)

You can control cookie preferences through your browser settings or our cookie banner.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide consultation services, training sessions, and respond to your inquiries
• Communication: To send you appointment confirmations, service updates, and respond to your questions
• Marketing: To send newsletters, promotional materials, and information about our services (with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraudulent, unauthorized, or illegal activity

4. Legal Basis for Processing (GDPR)

For users in the European Union and Portugal, we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific purposes (e.g., marketing communications)
• Contract Performance: When processing is necessary to fulfill our service obligations to you
• Legitimate Interests: When we have a legitimate business interest (e.g., improving our services, fraud prevention)
• Legal Obligation: When required by law

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and providing services (e.g., email service providers, analytics platforms)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, safety, or that of our users

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Client Information: Retained for the duration of our business relationship plus 5 years for legal and accounting purposes
• Marketing Data: Retained until you withdraw consent or request deletion
• Website Analytics: Typically retained for 26 months

8. Your Rights

Under applicable data protection laws, including GDPR, you have the following rights:

• Right to Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

14. Supervisory Authority

If you are located in the European Union or Portugal, you have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with applicable laws.

Portuguese Data Protection Authority (CNPD):
Website: www.cnpd.pt